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Job Vacancy Makati, Metro Manila Position Customer Experience Executive at Probe CX

Probe CX company logo
Published 2 months ago

Probe CX is currently seeking applicants for the position of Customer Experience Executive in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Probe CX operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Probe CX
Position:Customer Experience Executive
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

Probe CX is seeking a dedicated Customer Experience Executive to work under the supervision of a Team Leader. Your primary objective will be to deliver world-class customer service efficiently and respectfully.

Responsibilities include assisting customers, handling administrative tasks, responding to inquiries via email, Live Chat, and social media, ensuring accurate documentation of interactions, coordinating deliveries, and adhering to QA guidelines.

The ideal candidate has excellent English communication skills, strong problem-solving abilities, and is detail-oriented. Contact center experience and knowledge of the Google platform are preferred.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Makati
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Company Information

Probe CX

Probe CX is a leading customer experience management company based in the Philippines. With a focus on enhancing customer interactions, Probe CX offers tailored solutions that encompass voice, chat, email, and social media support. The company prides itself on leveraging technology and skilled professionals to deliver exceptional service across various industries. By prioritizing customer satisfaction and utilizing innovative strategies, Probe CX aims to foster long-lasting relationships between businesses and their clients, ensuring growth and success in a competitive market.