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Job Vacancy Quezon City, Metro Manila Position Service Delivery Lead at Questronix Corporation

Questronix Corporation company logo
Published 13 hours ago

Questronix Corporation is thrilled to announce job openings for the position of Service Delivery Lead in the Quezon City area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Questronix Corporation, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Questronix Corporation.

Job Information

Company:Questronix Corporation
Position:Service Delivery Lead
City:Quezon City, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As Service Delivery Lead you will ensure operational readiness of a new in-house team and uninterrupted service delivery. You will establish incident, request, and change support processes, create and validate OLAs with internal IT teams, and design an internal service model transitioning from vendor management. You will oversee ticketing, escalation paths, and service reporting, coordinate daily operations handover, ensure team readiness for cutover, and monitor hypercare performance and stabilization metrics. Requirements: Bachelor’s in IT, Management or related field; project management and ITIL certifications preferred; minimum 3 years as a Service Delivery Lead; must work full onsite in Cubao.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Metro Manila
City Quezon City
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Company Information

Questronix Corporation

Questronix Corporation is a leading technology solutions provider based in the Philippines. Established to empower businesses with innovative IT services, the company specializes in software development, systems integration, and IT consultancy. With a commitment to excellence and customer satisfaction, Questronix Corporation leverages cutting-edge technology to drive efficiency and productivity for its clients across various sectors. The company’s skilled team of professionals works diligently to deliver tailored solutions that meet the unique needs of each business, reinforcing its reputation as a trusted partner in the ever-evolving digital landscape.