Job Vacancy Pasig, Metro Manila Position Customer Service at Reolink Innovation Inc
Company Reolink Innovation Inc is offering job opportunities for the position of Customer Service in the Pasig area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Reolink Innovation Inc operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Reolink Innovation Inc |
| Position: | Customer Service |
| City: | Pasig, Metro Manila |
| Province: | Metro Manila |
| Education: | Confidential |
| Salary: | PHP 20.000 - PHP 28.000 per Month |
| Job Type: | Full-time |
Job Description
Customer Service Representative
Position Summary
Provides timely and professional technical support via phone, email, and chat. Troubleshoots and resolves software and hardware issues, guides customers through solutions, and escalates complex problems as needed. Maintains accurate records, ensures customer satisfaction, and stays updated on tech trends while adhering to company policies.
Key Responsibilities
- Communicate with customers via email, chat, and phone to provide solutions, there by maintaining and enhancing the company’s brand image.
- Handle inquiries related to product recommendations, feature explanations, and functional guidance.
- Troubleshoot technical issues reported by customers and work towards a timely resolution, escalating complex issues to the appropriate team when necessary.
- Maintain accurate documentation of customer interactions, solutions, and follow-up actions.
Qualifications
- College Graduate in any major; candidates with a STEM background or prior Call Center experience are preferred.
- College level with Call Center experience
- Prior experience in data annotation is a plus but not required
- Advanced typing skills, written and oral communication skills.
- Amenable to onsite setup and night shift
- Strong customer service and teamwork orientation, with the ability to proactively identify and implement effective solutions.
- Training is provided to help you succeed in the role.
Compensation and Benefits
- Salary: Commensurate with experience and competency
- Free Lunch: Provided during workdays
- Incentives: Perfect attendance incentives
- PAID Training
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php20,00.00 – Php28,00.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Education:
- Bachelor’s (Preferred)
Language:
- English (Required)
Work Location: In person
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Metro Manila |
| City | Pasig |
| Google Map | Google Map |
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