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Job Vacancy Muntinlupa, Metro Manila Position Dialer Analyst at ServiceFirst Call center and BPO

ServiceFirst Call center and BPO company logo
Published 1 month ago

ServiceFirst Call center and BPO is currently accepting applications for the position of Dialer Analyst in the Muntinlupa area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

ServiceFirst Call center and BPO operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:ServiceFirst Call center and BPO
Position:Dialer Analyst
City:Muntinlupa, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

ServiceFirst is a leading call center and BPO dedicated to enhancing customer experiences through exceptional engagement. We are seeking a Dialer Analyst to monitor our dialer system, oversee calling list imports, and support our operations.

Your responsibilities will include monitoring associate performance, analyzing call data for improvement opportunities, and providing training for phone-related issues. We value detail-oriented individuals with strong analytical skills.

Qualifications: Proficiency in Microsoft Excel, excellent communication skills, and a professional demeanor. Both experienced candidates and fresh graduates are encouraged to apply.

Job Type: Full-time | Pay: Php20,00.00 – Php28,00.00 per month | Work Location: In person

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Muntinlupa
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Company Information

ServiceFirst Call center and BPO

ServiceFirst Call Center and BPO is a premier provider of customer service solutions based in the Philippines. Specializing in call center operations and business process outsourcing, the company aims to enhance client satisfaction through efficient communication and support services. With a skilled workforce and advanced technology, ServiceFirst delivers tailored solutions to meet the diverse needs of businesses across various industries. Their commitment to quality and continuous improvement positions them as a trusted partner for organizations looking to optimize their customer engagement and operational efficiency.