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Job Vacancy Manila, Metro Manila Position Return & Refund Improvement Specialist at Shopee

Shopee company logo
Published 4 weeks ago

Shopee is currently accepting applications for the position of Return & Refund Improvement Specialist in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Shopee operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Shopee
Position:Return & Refund Improvement Specialist
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Join our Operations team at Shopee, based in Manila, Philippines. As a Return & Refund Improvement Specialist, you will lead and manage high-impact projects that enhance the customer service experience. Your role will involve identifying product gaps, collaborating with various stakeholders, and implementing strategies to improve operational efficiency.

We are seeking an individual with a Bachelor’s degree and 4-5 years of work experience, including 2-3 years in project management. Excellent communication skills and the ability to build strong relationships are essential. An MBA is a plus.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Metro Manila
City Manila
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Company Information

Shopee

Shopee is a leading e-commerce platform in the Philippines, providing a seamless online shopping experience for consumers and sellers alike. Launched in 2015, it offers a diverse range of products, including electronics, fashion, home goods, and more. With user-friendly features such as secure payment options and live chat support, Shopee aims to connect consumers with their favorite brands and sellers. The platform also frequently hosts promotional events and sales, enhancing its appeal. As part of Sea Group, Shopee continues to innovate and expand its services in the rapidly growing Philippine e-commerce market.