Job Vacancy Manila, Metro Manila Position Customer Service Operations Escalation Specialist at Shopee
Shopee is currently seeking applicants for the position of Customer Service Operations Escalation Specialist in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Shopee operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Shopee |
| Position: | Customer Service Operations Escalation Specialist |
| City: | Manila, Metro Manila |
| Province: | Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated Customer Service Operations Escalation Specialist to join our dynamic team. In this role, you will be responsible for handling escalated customer issues, ensuring timely and effective resolutions to enhance customer satisfaction.
The ideal candidate will possess excellent communication skills, a strong ability to solve problems, and a passion for delivering outstanding customer service. You will work closely with various departments to streamline processes and improve overall service quality.
This position requires a proactive approach to addressing customer concerns, along with the ability to manage high-pressure situations effectively.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
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