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Job Vacancy Angeles, Pampanga Position IT Helpdesk Technician II at Swak BPO Corp.

Swak BPO Corp. company logo
Published 2 days ago

Swak BPO Corp. is thrilled to announce job openings for the position of IT Helpdesk Technician II in the Angeles area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Swak BPO Corp., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Swak BPO Corp..

Job Information

Company:Swak BPO Corp.
Position:IT Helpdesk Technician II
City:Angeles, Pampanga
Province:Pampanga
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Provide second-level technical support for end-users by diagnosing and resolving hardware, software, and network issues. Manage and prioritize IT tickets, perform escalations, maintain accurate documentation, and assist with user account administration, backups, and system updates. Required: 2+ years helpdesk experience, strong knowledge of Windows, Office 365, basic networking, and remote support tools. Excellent communication, customer service, and problem-solving skills. Certifications (CompTIA A+, Network+, or Microsoft) and willingness to be on-call are preferred.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pampanga
City Angeles
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Company Information

Swak BPO Corp.

Swak BPO Corp. is a leading business process outsourcing company based in the Philippines. Dedicated to delivering top-notch services, the company specializes in customer support, technical support, and various back-office solutions. With a focus on enhancing client satisfaction through innovative strategies and skilled personnel, Swak BPO Corp. aims to empower businesses by streamlining operations and improving efficiency. Employing the latest technology and methodologies, they are committed to providing exceptional service tailored to the unique needs of their clients.