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Job Vacancy Pampanga, Philippines Position Workforce Management Assistant Manager at Teleperformance

Published 1 month ago

Teleperformance is currently accepting applications for the position of Workforce Management Assistant Manager in the Pampanga area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Teleperformance operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Teleperformance
Position:Workforce Management Assistant Manager
City:Pampanga, Pampanga
Province:Pampanga
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated and experienced Workforce Management Assistant Manager to oversee all operational support aspects of our contact center at Teleperformance. Responsibilities include workforce planning, staffing, scheduling, forecasting, and managing training programs across multiple centers.

The ideal candidate will have at least 3 years of WFM experience, possess advanced knowledge in developing innovative solutions, and supervise a diverse team. This full-time position offers health and life insurance, paid training, and performance bonuses, with flexible shifts.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pampanga
City Pampanga
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Company Information

Teleperformance

Teleperformance is a global leader in customer experience management, with a significant presence in the Philippines. Founded in 1978, the company provides a range of services including customer care, technical support, and digital solutions. With multiple contact centers across the country, Teleperformance employs thousands of skilled professionals, catering to diverse industries. The company is committed to delivering exceptional service, leveraging advanced technology and innovative strategies, while fostering a diverse and inclusive workplace culture. Through its emphasis on employee development and customer satisfaction, Teleperformance continues to thrive in the competitive BPO landscape.