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Job Vacancy Central Luzon, Philippines Position Service Delivery Manager at TTEC

TTEC company logo
Published 1 day ago

Welcome to our job portal, where TTEC is offering exciting employment opportunities for the position of Service Delivery Manager in the Central Luzon area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with TTEC, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with TTEC. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:TTEC
Position:Service Delivery Manager
City:Central Luzon, Central Luzon
Province:Central Luzon
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are hiring a Service Delivery Manager to oversee the delivery of IT and customer services, ensuring SLA compliance and continuous improvement. You will lead cross-functional teams, manage incidents and escalations, coordinate with clients, track performance metrics, and implement process improvements. Required: 5+ years in service delivery or IT operations, strong stakeholder management, problem-solving skills, and ITIL knowledge. Excellent communication, leadership, and a customer-focused mindset are essential.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Central Luzon
City Central Luzon
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Company Information

TTEC

TTEC is a global customer experience technology and services company located in the Philippines. Renowned for delivering innovative solutions and exceptional customer engagement, TTEC leverages advanced technology to enhance client interactions across various industries. With a dedicated workforce, TTEC aims to transform customer experiences and drive business success through tailored strategies and seamless communication. Their commitment to excellence and continuous improvement solidifies their position as a leader in the customer service sector.