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Job Vacancy Manila, Philippines Position Technical Support Representative, Tier 2 at Turnitin, LLC

Turnitin, LLC company logo
Published 1 month ago

Company Turnitin, LLC is offering job opportunities for the position of Technical Support Representative, Tier 2 in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Turnitin, LLC operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Turnitin, LLC
Position:Technical Support Representative, Tier 2
City:Manila, Manila
Province:Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Technical Support Representative, Tier 2, to join our dynamic team. In this role, you will provide advanced technical support to customers experiencing issues with our products and services.

Your expertise will be essential in troubleshooting, diagnosing, and resolving complex technical issues via phone, email, and chat. You will also assist Tier 1 representatives with escalated problems, ensuring customer satisfaction.

Ideal candidates possess strong communication skills, a problem-solving mindset, and a solid understanding of our technology. Experience in a technical support role is preferred.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Manila
City Manila
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Company Information

Turnitin, LLC

Turnitin, LLC is a leading educational technology company that specializes in academic integrity and writing improvement solutions. Based in the Philippines, it offers a suite of tools designed to help educators and students enhance writing skills, reduce plagiarism, and facilitate original content creation. With a strong commitment to promoting academic honesty, Turnitin provides services that are widely adopted by educational institutions worldwide. Its innovative platforms support learning and assessment, making it an essential resource for schools and universities striving for excellence in education.