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Job Vacancy Pampanga, Philippines Position Customer Success Management Specialist at UPS

UPS company logo
Published 8 hours ago

Company UPS is offering job opportunities for the position of Customer Success Management Specialist in the Pampanga area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

UPS operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:UPS
Position:Customer Success Management Specialist
City:Pampanga, Pampanga
Province:Pampanga
Education:Confidential
Job Type:Full-time

Job Description

We are hiring a Customer Success Management Specialist to drive customer satisfaction, retention, and growth. You will onboard new clients, build strong relationships, monitor usage and health metrics, proactively address issues, coordinate with product and support teams, and identify upsell opportunities. The ideal candidate has 2+ years in customer success or account management, excellent communication and problem-solving skills, CRM experience, and a data-driven mindset. Strong empathy, organization, and ability to manage multiple accounts are required. Join us to help customers achieve outcomes and grow our business.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pampanga
City Pampanga
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Company Information

UPS

UPS (United Parcel Service) is a global leader in logistics and parcel delivery, operating extensively in the Philippines. With a commitment to providing reliable shipping, UPS offers a range of services including express delivery, freight transportation, and supply chain solutions. The company is dedicated to enhancing e-commerce logistics, ensuring that customers receive their packages efficiently and on time. UPS’s advanced tracking technology and extensive network make it a trusted choice for businesses and individuals seeking dependable logistics services in the Philippines.