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Job Vacancy Taguig, Philippines Position Associate BPM Lead, Appeals & Grievances at UST Global

UST Global company logo
Published 18 hours ago

Company UST Global is offering job opportunities for the position of Associate BPM Lead, Appeals & Grievances in the Taguig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

UST Global operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:UST Global
Position:Associate BPM Lead, Appeals & Grievances
City:Taguig, Taguig
Province:Taguig
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are hiring an Associate BPM Lead for Appeals & Grievances to streamline case workflows and improve member outcomes. You will design and optimize business processes, coordinate cross-functional teams, monitor KPIs, and ensure regulatory compliance. The role requires 3+ years in BPM or healthcare appeals, strong analytical skills, process mapping experience, and proficiency with BPM tools. Excellent communication and stakeholder management are essential. Responsibilities include root-cause analysis, implementing continuous improvement, training staff, and reporting performance to senior leadership.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Taguig
City Taguig
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Company Information

UST Global

UST Global is a prominent technology services and solutions provider in the Philippines, specializing in digital transformation, IT services, and business process outsourcing. With a strong focus on innovation, UST Global leverages cutting-edge technologies to enable organizations to thrive in a rapidly evolving digital landscape. The company fosters a collaborative work environment that encourages employee growth and development. UST Global is committed to delivering high-quality solutions to its clients, making significant contributions to the Filipino economy while operating with a strong ethos of corporate social responsibility.