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Job Vacancy Manila, Philippines Position Customer Support Representative at Viber

Viber company logo
Published 13 hours ago

Company Viber is offering job opportunities for the position of Customer Support Representative in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Viber operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Viber
Position:Customer Support Representative
City:Manila, Manila
Province:Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

At Viber, we connect people globally through chats, audio, and video calls. We are looking for a dedicated Customer Support Representative for our Paid Services Support team. You will manage user inquiries about our paid services, prevent fraud, and resolve credit disputes.

Responsibilities

  • Respond to user inquiries via email about paid services
  • Handle credit disputes and fraud cases
  • Enhance user satisfaction
  • Collaborate with teams for support resources

Requirements

  • Passionate smartphone user
  • Fluent in English
  • Detail-oriented
  • Enjoy helping others

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Manila
City Manila
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Company Information

Viber

Viber is a leading messaging and voice over IP (VoIP) application that connects millions of users in the Philippines. Known for its user-friendly interface, Viber allows users to send text messages, make voice and video calls, and share multimedia content for free using internet connectivity. The platform also features group chats, stickers, and public accounts, enhancing user engagement. With its commitment to privacy and security, Viber has become a popular choice for Filipinos seeking seamless and reliable communication.