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Job Vacancy Taguig, Metro Manila Position Customer Service Representative (ACH – Origination Investigations) at Wells Fargo

Wells Fargo company logo
Published 1 day ago

Wells Fargo is currently seeking applicants for the position of Customer Service Representative (ACH - Origination Investigations) in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Wells Fargo operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Wells Fargo
Position:Customer Service Representative (ACH - Origination Investigations)
City:Taguig, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are hiring a Customer Service Representative (ACH – Origination Investigations) to handle electronic payment origination inquiries and resolve ACH exceptions.

Investigate ACH origination issues, analyze transaction data, liaise with banks and clients, document findings, recommend corrective actions, and ensure compliance with NACHA and internal policies. Provide timely, professional customer support via phone, email, and ticketing systems.

Required: 1-3 years in ACH operations or payments investigations, strong analytical skills, attention to detail, knowledge of ACH/NACHA rules, excellent communication, and ability to work in a fast-paced environment. Bachelor’s degree preferred.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Metro Manila
City Taguig
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Company Information

Wells Fargo

Wells Fargo, a leading global financial services company, has established a significant presence in the Philippines. The company primarily offers banking, investment, and mortgage services, catering to the diverse needs of both individual and corporate clients. With a commitment to innovation and customer-centric solutions, Wells Fargo aims to enhance financial well-being and facilitate seamless transactions. The Philippine operations reflect the company’s global standards of excellence while embracing local culture and practices, making it a trusted partner in the region.