Job Vacancy Manila, Metro Manila Position Incident & Escalation Specialist at Zendesk
Zendesk is currently seeking applicants for the position of Incident & Escalation Specialist in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Zendesk operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Zendesk |
| Position: | Incident & Escalation Specialist |
| City: | Manila, Metro Manila |
| Province: | Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated Incident & Escalation Specialist to join our team. This role is crucial in managing and resolving incidents while ensuring customer satisfaction.
The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a background in IT service management. You will be responsible for tracking incidents, coordinating with technical teams, and escalating issues when necessary.
If you thrive in a fast-paced environment and are passionate about providing outstanding support to clients, we want to hear from you!
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Good Communication Skills
- No Criminal Record
- Minimum Education of High School Diploma
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
- Experience in the Related Field (Preferred)
Company Address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
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