Job Vacancy Manila, Metro Manila Position Contact Center Trainer (Banking) at Capgemini
Capgemini is currently accepting applications for the position of Contact Center Trainer (Banking) in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Capgemini operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Capgemini |
| Position: | Contact Center Trainer (Banking) |
| City: | Manila, Metro Manila |
| Province: | Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
The Customer Service Trainer at Capgemini designs, delivers, and evaluates training programs for our Customer Service team members. This key role ensures that all staff are equipped with the necessary knowledge, skills, and tools to perform effectively and ethically while complying with regulatory standards.
Key Duties: Develop onboarding programs, create training modules on negotiation skills and customer service, conduct refresher sessions, provide coaching, measure training effectiveness, and align training with business goals.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company Address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
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