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Job Vacancy Quezon City, NCR Position Customer Experience Agent at Alorica

Alorica company logo
Published 18 hours ago

Alorica is currently accepting applications for the position of Customer Experience Agent in the Quezon City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Alorica operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Alorica
Position:Customer Experience Agent
City:Quezon City, NCR
Province:NCR
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dedicated and enthusiastic Customer Experience Agent to join our team at Alorica. In this role, you will be the first point of contact for our customers, ensuring their inquiries and concerns are handled efficiently.

Your responsibilities include providing exceptional support via phone, email, and chat, assisting customers with issues, and enhancing their overall experience.

The ideal candidate should have excellent communication skills and a passion for helping others.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province NCR
City Quezon City
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Company Information

Alorica

Alorica is a leading provider of customer experience solutions in the Philippines, renowned for its commitment to delivering exceptional service. Founded in 199, the company has established a strong presence, offering a range of services including customer support, technical assistance, and back-office solutions. With a workforce of thousands of dedicated professionals, Alorica emphasizes innovation and technology to enhance client satisfaction. Its operational excellence and focus on employee development have made it a preferred partner for many global brands seeking to elevate their customer service experience.