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Job Vacancy Davao City, Davao Region Position Customer Experience Agent at Alorica

Alorica company logo
Published 2 days ago

Alorica is currently seeking applicants for the position of Customer Experience Agent in the Davao City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Alorica operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Alorica
Position:Customer Experience Agent
City:Davao City, Davao Region
Province:Davao Region
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated and enthusiastic Customer Experience Agent to join our team. In this role, you will be the front line of communication between our company and our valued customers.

Key responsibilities include addressing customer inquiries, resolving issues, and ensuring a positive customer experience. You will be instrumental in providing support via phone, email, and chat.

The ideal candidate should possess excellent communication skills, a strong problem-solving ability, and a passion for customer service. Previous experience in a customer-facing role is preferred.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Davao Region
City Davao City
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Company Information

Alorica

Alorica is a leading provider of customer experience solutions in the Philippines, renowned for its commitment to delivering exceptional service. Founded in 199, the company has established a strong presence, offering a range of services including customer support, technical assistance, and back-office solutions. With a workforce of thousands of dedicated professionals, Alorica emphasizes innovation and technology to enhance client satisfaction. Its operational excellence and focus on employee development have made it a preferred partner for many global brands seeking to elevate their customer service experience.