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Job Vacancy Angeles, Pampanga Position Customer Experience Agent at Alorica

Alorica company logo
Published 14 hours ago

Company Alorica is offering job opportunities for the position of Customer Experience Agent in the Angeles area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Alorica operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Alorica
Position:Customer Experience Agent
City:Angeles, Pampanga
Province:Pampanga
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Experience Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience at every interaction.

Your main responsibilities will include addressing customer inquiries, providing timely solutions, and maintaining a professional demeanor. You will collaborate with various teams to resolve issues and enhance the overall customer journey.

The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to multitask effectively. Previous experience in customer support is preferred.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pampanga
City Angeles
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Company Information

Alorica

Alorica is a leading provider of customer experience solutions in the Philippines, renowned for its commitment to delivering exceptional service. Founded in 199, the company has established a strong presence, offering a range of services including customer support, technical assistance, and back-office solutions. With a workforce of thousands of dedicated professionals, Alorica emphasizes innovation and technology to enhance client satisfaction. Its operational excellence and focus on employee development have made it a preferred partner for many global brands seeking to elevate their customer service experience.