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Job Vacancy Manila, Metro Manila Position Contact Center Process Associate at Capgemini

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Published 1 day ago

Capgemini is thrilled to announce job openings for the position of Contact Center Process Associate in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Capgemini, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Capgemini.

Job Information

Company:Capgemini
Position:Contact Center Process Associate
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Capgemini is seeking a dedicated Contact Center Process Associate to join our Customer Service Team. Your role includes delivering exceptional service as the first point of contact for customers.

Key duties:

  • Respond promptly to inquiries.
  • Resolve product or service issues.
  • Maintain accurate records.
  • Follow guidelines and escalate issues as necessary.

Qualifications include at least 1.5 years of customer service experience, strong communication skills, and the ability to work onsite in McKinley West, Taguig following AU shifts.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Metro Manila
City Manila
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Company Information

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation. Established in the Philippines, it offers innovative solutions that help businesses enhance their operational efficiency and drive growth. The company focuses on leveraging cloud, data, and artificial intelligence to deliver tailored services, empowering clients to navigate the evolving digital landscape. With a diverse team of experts, Capgemini is committed to fostering collaboration and creativity, making it a preferred partner for organizations aiming for sustainable success.