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Job Vacancy Manila, Metro Manila Position Customer Care Associate at Capgemini

Capgemini company logo
Published 2 days ago

Capgemini is currently seeking applicants for the position of Customer Care Associate in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Capgemini operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Capgemini
Position:Customer Care Associate
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Join Capgemini as a Customer Care Associate and play a vital role in digitally resolving customer issues with professionalism and integrity. Your dedication to customer satisfaction and retention will be key to your success.

Experience Required:

Minimum of 1.5 years of international contact center experience.

Proficient in communication and customer service with strong technical knowledge, including Excel and Microsoft Office applications.

Must possess excellent problem-solving skills and be able to manage multiple tasks efficiently while maintaining effective relationships.

A secure workspace and reliable internet connection are required for remote work, with 3-4 months of onsite training at McKinley, Taguig.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Manila
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Company Information

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation. Established in the Philippines, it offers innovative solutions that help businesses enhance their operational efficiency and drive growth. The company focuses on leveraging cloud, data, and artificial intelligence to deliver tailored services, empowering clients to navigate the evolving digital landscape. With a diverse team of experts, Capgemini is committed to fostering collaboration and creativity, making it a preferred partner for organizations aiming for sustainable success.