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Job Vacancy Manila, Philippines Position Multi-Channel Helpdesk Specialist at Cognizant

Cognizant company logo
Published 5 hours ago

Cognizant is currently accepting applications for the position of Multi-Channel Helpdesk Specialist in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Cognizant operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Cognizant
Position:Multi-Channel Helpdesk Specialist
City:Manila, Manila
Province:Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Job Summary: This role is integral to various capital markets operations functions, including client lifecycle management, data management, compliance operations, and transaction processing. Responsibilities encompass trade booking, clearing, trade confirmation, post-trade settlements, collateral management, and more.

Responsibilities: As a Multi-Channel Helpdesk Specialist, you will effectively address client queries with timeliness and accuracy. You will process trade exceptions, investigate financial mismatches, and liaise with stakeholders to ensure swift resolution of issues. Additionally, contribute to process improvements and foster a risk management culture within the team.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Manila
City Manila
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Company Information

Cognizant

Cognizant is a leading professional services company headquartered in the United States, with a significant presence in the Philippines. Specializing in IT services, digital transformation, and business consulting, Cognizant delivers innovative solutions to global clients. With a diverse workforce and a commitment to fostering talent, the company has become an essential player in the Philippine tech landscape. As it continues to expand its operations, Cognizant aims to drive growth and create valuable opportunities for local communities and professionals in the region.