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Job Vacancy Quezon City, Metro Manila Position BPO Customer Care Associate at NTT DATA

NTT DATA company logo
Published 2 months ago

NTT DATA is currently accepting applications for the position of BPO Customer Care Associate in the Quezon City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

NTT DATA operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:NTT DATA
Position:BPO Customer Care Associate
City:Quezon City, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

NTT DATA is seeking a dedicated BPO Customer Care Associate to deliver exceptional phone customer service to policyholders, beneficiaries, agents, and internal customers. You will manage 75 to 100 calls daily, ensuring customer satisfaction. Required qualifications include at least 1 year of experience in a professional setting, proficiency in Windows applications, and excellent communication skills. A high school diploma or GED is mandatory.

Preferred candidates will have experience in the insurance industry, especially with life insurance and annuities. Initial six months will be onsite, with hybrid options based on performance.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Metro Manila
City Quezon City
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Company Information

NTT DATA

NTT DATA is a leading global IT service provider, operating in the Philippines to deliver innovative solutions and technological support to various industries. With a commitment to enhancing business processes and fostering digital transformation, NTT DATA leverages advanced technologies and a talented workforce. The company aims to drive efficiency and value for its clients, ensuring they remain competitive in the evolving market landscape. NTT DATA’s presence in the Philippines highlights its dedication to expanding its services in the Asia-Pacific region.