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Job Vacancy Pampanga, Philippines Position Customer Experience Executive at Probe CX

Probe CX company logo
Published 2 days ago

Probe CX is currently accepting applications for the position of Customer Experience Executive in the Pampanga area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Probe CX operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Probe CX
Position:Customer Experience Executive
City:Pampanga, Pampanga
Province:Pampanga
Education:Confidential
Job Type:Full-time

Job Description

Join us at Probe CX as a Customer Experience Executive! In this role, you’ll handle inbound and outbound calls, respond to inquiries via email and live chat, perform data research, and assist with troubleshooting. Your responsibilities will include managing customer complaints, escalating priority issues, and documenting interactions according to our procedures.

We emphasize good customer satisfaction and require that all communications be handled professionally, adhering to quality guidelines. You will participate in training sessions and maintain confidentiality of login details while continuously improving your performance. Your feedback on possible improvements is also valued.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pampanga
City Pampanga
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Company Information

Probe CX

Probe CX is a leading customer experience management company based in the Philippines. With a focus on enhancing customer interactions, Probe CX offers tailored solutions that encompass voice, chat, email, and social media support. The company prides itself on leveraging technology and skilled professionals to deliver exceptional service across various industries. By prioritizing customer satisfaction and utilizing innovative strategies, Probe CX aims to foster long-lasting relationships between businesses and their clients, ensuring growth and success in a competitive market.