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Job Vacancy Makati, Metro Manila Position Customer Interaction Centre Team Leader at Probe CX

Probe CX company logo
Published 1 day ago

Probe CX is currently seeking applicants for the position of Customer Interaction Centre Team Leader in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Probe CX operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Probe CX
Position:Customer Interaction Centre Team Leader
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Join Probe CX as a Customer Interaction Centre Team Leader. You’ll oversee daily operations, manage a team of agents, and ensure exceptional customer service while achieving sales targets. Your responsibilities will include people management, operational oversight, performance monitoring, staff training, and providing valuable feedback for product development.

We are looking for candidates with at least 2 years of relevant experience, strong communication skills, and a focus on customer satisfaction. Technical support experience is a plus but not mandatory.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Metro Manila
City Makati
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Company Information

Probe CX

Probe CX is a leading customer experience management company based in the Philippines. With a focus on enhancing customer interactions, Probe CX offers tailored solutions that encompass voice, chat, email, and social media support. The company prides itself on leveraging technology and skilled professionals to deliver exceptional service across various industries. By prioritizing customer satisfaction and utilizing innovative strategies, Probe CX aims to foster long-lasting relationships between businesses and their clients, ensuring growth and success in a competitive market.