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Job Vacancy Quezon City, NCR Position Guest Services Associate at Crowne Plaza Hotels & Resorts

Crowne Plaza Hotels & Resorts company logo
Published 1 day ago

Crowne Plaza Hotels & Resorts is currently seeking applicants for the position of Guest Services Associate in the Quezon City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Crowne Plaza Hotels & Resorts operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Crowne Plaza Hotels & Resorts
Position:Guest Services Associate
City:Quezon City, NCR
Province:NCR
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated Guest Services Associate to join our team at Crowne Plaza Hotels & Resorts. In this role, you will be responsible for:

  • Welcoming guests and checking them into their rooms.
  • Answering phone calls and responding to inquiries.
  • Handling complaints and resolving issues.
  • Processing payments and maintaining accurate records.
  • Assisting with luggage and special requests.
  • Coordinating with housekeeping and maintenance.
  • Maintaining a clean front desk area.
  • Providing information on amenities and attractions.
  • Upselling services and ensuring guest satisfaction.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province NCR
City Quezon City
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Company Information

Crowne Plaza Hotels & Resorts

Crowne Plaza Hotels & Resorts in the Philippines is a premier hotel brand known for its upscale accommodations and exceptional service. Located in key urban areas, the hotels cater to both business travelers and leisure guests. With modern amenities, spacious meeting rooms, and on-site dining options, Crowne Plaza ensures a comfortable and productive stay. Its commitment to excellence and guest satisfaction makes it a top choice for those seeking quality hospitality in the Philippines.